Greater knowledge obviously enhances the potential of what can be communicated. To improve the communication skill a karyakarta must have clarity of ideas before expressing them. He should have analysed the core point i.e. the true purpose of interaction. While beginning to talk, he should be very careful about the tone of his voice. He must be seen as helpful and kind.He must be open and ready to receive the feedback. A Karyakarta has to understand the underlying forces in a situation to devise an action plan that ultimately delivers superior performance

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